Uninstall/Remove Instructions

Microsoft says that all you should have to do to remove any Add-in is use Add/Remove Programs, but we have found it is sometimes important to remove EmailSentry from Outlook first.

Remove EmailSentry from Outlook

  1. Open Outlook
  2. Navigate to COM Add-Ins, either by
    • entering COM in the "Tell me what you want to do" box at the top of your screen and then choosing COM Add-ins in the pull-down, or COM Add-In Screen
      (click to enlarge)
    • under the File menu, choose Manage COM Add-ins in the list of icons down the middle
      Account Information Screen
      (click to enlarge)
    • under the File menu, choose Options in the left pane, then Add-ins in the left pane, then Manage: COM Add-ins and Go... at the bottom of the right pane
      Manage Add-In Screen
      (click to enlarge)
  3. Highlight either the "EmailSentry" or "CsCheckTLS_OA" line and then click Remove
  4. Close Outlook

Remove EmailSentry from Add/Remove Programs

  1. Open Control Panel and then Add/Remove Programs
    Windows protected your PC: More info
    or type "add or remove programs" in Windows Search (the little circle icon second from the left on your windows toolbar) and then press return
    Windows protected your PC: More info
  2. Give Windows a few seconds to find all the programs on your system, then scroll down to EmailSentry (or CsCheckTLS_OA)
  3. Left click on EmailSentry (or CsCheckTLS_OA) and choose Uninstall
  4. Answer yes to any "Are you sure?" questions
  5. EmailSentry and all its files are removed from your system