EmailSentry™ Installation Instructions

• Exit Outlook.
• Download setup.exe from the Installation LINK provided by your IT department
• If you are using Microsoft Edge browser:
  1. If it says "setup.exe was blocked because it could harm your device,"
     
     or
     
  2. click the See More (if there) then the three dots, then click Keep.
  3. If it says "This app might harm your device",
     
  4. click "show more" above the Delete button, then click "Keep anyway".
     
  5. On the Downloads screen, click the top setup.exe
     
     (click to enlarge)
• If you are using Chrome browser:
  1. If you are asked "What do you want to do with setup.exe from CheckTLS.com?", choose Run
  2. If setup.exe automatically downloads, when it finishes, click once on it at the bottom of your screen
• If you get this popup click More Info at the end of the text.
  
  (click to enlarge)
• If you get this popup, be sure the Publisher is SecurEmail LLC and click the Run anway button.
  
  (click to enlarge)
• Agree to any other terms or "Are you sure" questions

Configuration Instructions

The .msi file provided by your IT department should have configured EmailSentry for you. If it does not, when you try to send an email from Outlook you will get this popup:

If your IT department provided you with "Configuration Instructions" for EmailSentry, follow those. If they did not, you can manually configure EmailSentry, but you will need to get your EmailSentry "Company CODE" and "Company PASSWORD" from your IT department.

To manually configure EmailSentry:

1. Start Outlook
2. Send an email:
   1. To: CompanyCODE@CsOA.CheckTLS.com
   2. Subject: CompanyPASSWORD
   3. Body: configure
   
   (click to enlarge)
3. When you click Send, this email will trigger EmailSentry to configure itself for you.
   

Troubleshooting

Troubleshooting information is available here.